American Eagle Outfitters - Forgot Password Flow

  • Competitive Analysis

  • Personas

  • Login Scenarios

  • Review of Current Login Flows

  • Wireframes

  • User Stories

  • Error Message studies 

  • Error Message re-write 

Competitive Analysis

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Login Personas

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Review of Current Login Flow

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Wireframes

Video Usability Testing of Flow

© 2018 – Amanda Lynn Baker